UNION SERIES

The Tanglewood Union series guitars are a range of class leading, quality driven solid top guitars, created to excite and amaze consumers with outstanding value and ultra competitive pricing.

Constructing Union from classic Mahogany tone woods, with premium cosmetic grade solid African Mahogany tops, each Union model has maple hardwood binding to the body front and headstock, with a maple inlay forming the soundhole rosette. This contrast of rich Mahogany and cream maple really makes the guitar stand out visually and we hope will become as iconic for Union and Tanglewood as the Whiskey Barrel finish has been on Crossroads.

We’ve chosen a Korean made classic chrome machine head for precise tuning and a fabulous new rosewood alternative fingerboard material “Eboncore™”. This exciting new material is a contemporary simulated Ebony product which has outstanding cosmetic clarity matched with the robust density of heritage Ebony timber. The Eboncore™ fingerboards will lend even greater stability to the necks and hold the frets even tighter, giving Union series models class leading intonation and playing actions.

TW U DCE

• SHAPE: Cutaway Dreadnought
• TOP: Solid Mahogany
• BACK: Mahogany
• SIDES: Mahogany
• NECK (MATERIAL): Mahogany
• FINGERBOARD: Eboncore
• FINISH: Natural Satin
• EQ: Tanglewood TW-EX4
• STRINGS: Phosphor Bronze 12-53 Gauge
• SKU: TWUDCE
• RANGE: Union

Please Note: Specifications are subject to change at any time. Please refer to https://www.tanglewoodguitars.co.uk/

WARRANTY TERMS AND CONDITIONS.

TANGLEWOOD 5 YEAR LIMITED WARRANTY

Tanglewood string instruments and electronic products have a 5-year warranty, effective from the original date of purchase of the retail consumer, except bulbs, which are covered for 90 days from the original date of purchase.

SUBJECT TO THE FOLLOWING TERMS & CONDITIONS.

This warranty only applies to products purchased from authorized dealers in Australia, with original proof of purchase provided by the consumer. This would typically take the form of a tax receipt supplied by a retail store.

WHAT DOES THIS WARRANTY COVER?

Any defects in materials and workmanship for the term of the warranty period.

National Music will at its expense and at its option: – (a) repair the product; or (b) replace the product; or (c) supply equivalent product; or (d) pay the cost of such repair, supply or replacement.

EXCLUSIONS AND LIMITATIONS OF WARRANTY.

THE WARRANTY DOES NOT COVER: –

Consumable items such as guitar strings, batteries or battery clips;

Normal wear and tear on any part of the product including jacks, control knobs, switches, screws, fret wear, saddle & nut wear; discoloration or wear of lacquer finishes;

Any repairs done without prior authorisation of the manufacturer;

Damage or faults caused from any unauthorised modification, removal or interference with parts;

Service costs associated with regular setups, adjustments or normal maintenance of the product;

Damage or warpage of wood, corrosion or rusting of hardware due to humidity or exposure to moisture.

Damage or faults caused by neglect or abnormal use of the instrument;

Damage done to speakers by constant and excessive abuse;

Case/Bag and case/bag hardware.

Items assessed for repair may be replaced with refurbished items of the same type. Some refurbished parts may be used to repair items.

National Music does not accept liability in connection with this warranty for any consequential damage or economic loss whether direct or indirect to any person or property arising from a breakdown or failure of the product.

MAKING A WARRANTY CLAIM.

The first point of contact when making a warranty claim should be the original point of purchase.

If this is not possible, contact National Music direct using details on this document or

www.nationalmusic.com.au

The cost of transporting product to and from an authorised service agent or, in some cases National Music, is the responsibility of the end user. National Music is not responsible for any damage incurred during transport.

Warranty repairs may only be done by authorised service agents.

AUSTRALIAN CONSUMER LAW.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.